BALLOON FAQs


What happens if my balloons pop on the way out the door?

Balloons pop sometimes, at just the wrong time! What makes them pop? heat & age. If they do pop, no biggie, we will cheerfully replace anything that pops. 

How long will my balloons last?

Here at The Balloon Store, we fill all of our latex balloons with hi float, which makes them last that much longer!! Latex balloons last about a week. Our foil balloons last approx. 5-7 days and can be refilled. 

Do you deliver?

Its your special day! We do deliver with a $20 delivery fee. 

Are mylar balloons refillable?  

Yes as I briefly mentioned above, mylar balloons are refillable! If you want to save them for a later use you can put a straw in the air hole and squish out all the helium. 

Are the balloons biodegradable?

We use Qualatex balloons, the best balloons available. Which are 100% biodegradable. 

What is Hi-Float?

Hi-Float is a balloon treatment solution of plastic material dissolved in water. It forms a coating inside latex balloons that greatly reduces helium or air loss. 

Can you custom imprint balloons?

Yes, we can imprint both latex and foil balloons. Certain restrcitions apply. Please speak to an employee for more information

Do you accept credit cards?

Yes - VISA, MasterCard and American Express are all gladly accepted. 

Do you deliver to hospitals?

Yes, we do. However, you will want to be sure the patient has been assigned a room before we attempt a delivery.